Frequently Asked Questions
Here are some common questions and answers about Superbajiguide. If you cannot find your question in the list below, please contact our customer support.
What should I do if I forget my password?
Follow these simple steps to regain access to your Superbaji account:
Step 1: Initiate the Password Reset
- Go to the Superbaji homepage and click on ‘Login’.
- Select the ‘Forgot Password’ option.
Step 2: Select Your Preferred Reset Method
Option 1: Reset via Email
- Enter your username and the verified email linked to your account.
- Click ‘Reset Password’ to receive a temporary password in your email inbox.
- Check your spam/junk folder if you don’t see the email right away.
Option 2: Reset via SMS
- Enter your username and the verified phone number associated with your account.
- Click ‘Reset Password’ to receive a temporary password via SMS.
Step 3: Log In and Update Your Password
- Use the temporary password to log into your account.
- Go to the Settings and create a new password:
- Enter the temporary password.
- Choose a new password and confirm it.
- Click ‘Submit’ to save your changes.
Important Reminders:
- After three failed SMS reset attempts, a 72-hour waiting period will apply.
- Temporary passwords are valid for 15 minutes only, so be sure to log in quickly.
- If one method doesn’t work, try the other reset option (Email or SMS).
Need more help? Contact our 24/7 customer support team for manual assistance with password recovery.