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Frequently Asked Questions

Here are some common questions and answers about Superbajiguide. If you cannot find your question in the list below, please contact our customer support.

How do I change my email address/phone number?

Step 1: Submit a Request

To update your email address, phone number, or both, please send an email to support_sa@Superbaji.com with the subject line:

“Request to Update Email Address/Phone Number/Both”

Include the following details in your email:

Change e-mail address

  • Username
  • Full name
  • Date of birth
  • Phone number
  • Last Deposit Amount
  • Last Withdrawal Amount
  • Current account
  • Cause of change
  • Old email address
  • New email address

Change phone number

  • Username
  • Full name
  • Date of birth
  • Email address
  • Last Deposit Amount
  • Last Withdrawal Amount
  • Current account
  • Cause of change
  • Old number
  • New number

Both changes

  • Username
  • Full name
  • Date of birth
  • Email address
  • Amount of last deposit
  • Amount of last withdrawal
  • Current account
  • Cause of change
  • Old email address
  • New email address
  • Old number
  • New number

Note: To update your email address, send a request from your currently registered email. Make sure to include the new email address you’d like to use, ensuring it hasn’t been registered with Superbaji before.

Step 2: Reach out to our 24/7 customer support team to request an update to your email address.

Step 3: A phone call verification will be required to proceed. Confirm your contact number and specify a convenient time for the verification call in your request.

Step 4: Once the document review and phone call verification are complete, you’ll receive a notification at your new email address if the change is approved. Please wait for this confirmation before taking any further steps.

Important Notes:

Account information can be updated up to three times only. For security purposes, certain details like your username, full name, date of birth, and cardholder information cannot be modified. Please make sure your account information is always accurate and up-to-date.